Tom van den Akker of Van den Akker Bomen about Combidesk

Van den Akker Bomen - Leiboomspecialist from Oost-, West- and Middelbeers has been growing, caring for, delivering and installing high-quality pleached trees for many years for landscapers, nurseries and private customers. With a strong focus on quality and a wide range of products, the company helps customers create green, sustainable outdoor spaces that last for years.

Owner Tom van den Akker runs the business and also handles the administration in Yuki himself. As the company grew, not only did the number of payments increase, but so did their complexity. Van den Akker Bomen deals with many part-payments and payments on location. To better align the payment process with the bookkeeping and to make the administration more efficient, Tom started looking for a solution. That is how he found the Rabo Smart Pay to Yuki integration by Combidesk.

“Payment is arranged immediately. That brings peace of mind for both the customer and our colleagues.” Tom van den Akker

Rabo Smart Pay as an indispensable link in the payment process

Van den Akker Bomen uses Rabo Smart Pay to handle payments. With this tool, customers can receive payment requests quickly and easily, providing clarity for both the customer and the company. It also reduces a lot of administrative work.

Rabo Smart Pay also plays an important role on site. Employees work to a tightly planned schedule and move from one customer to the next. Outstanding balances can be paid on the spot, without cash and without needing to send an invoice afterwards.

Manually splitting payments took a lot of time

Before the integration, Tom ran into a recurring issue: payments received via Rabo Smart Pay had to be split manually and processed in the Yuki accounting system. This was time-consuming and made the administration more prone to errors. When you’re busy, you want to be able to rely on an administration that’s simply correct, not on manual steps that keep coming back.

“It took a lot of time, leaving you with less time for other things. And manual work is quickly prone to errors.” Tom van den Akker

Especially with many partial payments and payments made at different times, it became harder to keep an overview. Time needed for customers, planning or the nursery was spent on administrative tasks.

A direct benefit in time savings

When the importance of automation became clear, Tom started looking for a solution. Through positive stories, he soon came across Combidesk.

Tom chose the Combidesk integration between Yuki and Rabo Smart Pay for its ease of use, reliability and the direct time-saving benefit.

“It’s much more efficient and it takes a lot of work off your hands. That leaves me with much more time for other things.” Tom van den Akker

The collaboration was smooth and personal. Tom highlights how valuable support is during a project like this: “The Combidesk team responded super fast to questions. No question was too much.”

Automatic matching: instant insight, always

A key advantage of the Combidesk integration between Rabo Smart Pay and Yuki is automatic matching of payments. As soon as a customer completes a payment request via Rabo Smart Pay, payments are automatically linked to the correct invoice in Yuki.

This means Tom no longer needs to manually check or match payments. Outstanding items are matched automatically and the administration is instantly up to date.

Fewer errors, more time and better visibility

Since the integration went live, Tom has seen immediate results:

• Error-free processing: manual errors have been eliminated.
• Higher efficiency: data is processed automatically and correctly.
• Time savings: there is consistently more time for more important tasks.
• Better visibility: the administration stays clear and up to date, without extra effort.

“You can really tell you immediately save a lot of time.” Tom van den Akker

Want to work smarter with Combidesk too?

Thanks to the integration between Yuki and Rabo Smart Pay, Van den Akker Bomen can fully focus again on what they do best: growing and delivering beautiful pleached trees.

Do you want to reduce manual work, prevent errors and get real-time insight into your administration? Explore our accounting integrations and discover how Combidesk can automate your processes. These integrations can also be combined with automatic matching between Mollie, PayPal, Stripe, Pay., Shopify Payments, Rabo Smart Pay or ING Checkout.